01-BANNER-FAQ

Frequently asked questions.

 

PAYMENT METHODS. PayPal is our default payment method. Even if you are not a registered user, you can also pay through the PayPal platform by using your own credit card, and  without creating an account. Paying through the PayPal gateway is totally safe and confidential.

If you prefer cash on delivery, just write an email at contacto@federicoantelo.com and we will send your order as soon as possible.

 

DELIVERY TERMS. All the pieces available on this website are unique, hand-printed one by one. Due to its handcrafted and artistic process, if the piece you like is not available, we will start producing it immediately and you will receive it within the next 20 days.

 

SHIPPING TERMS:

  • PENINSULAR SPAIN AND PORTUGAL. Orders sent to peninsular Spain and Portugal are free of freight charges. If the piece is available with us, it will only take between 24 to 48 hours to reach you (or to reach whoever you want).
  • BALEARES & CANARIAS. Parcels sent to Baleares or Islas Canarias have an extra cost, you will see this amount on your cart before checking out. These orders are expected to be delivered between 24 to 72 hours.
  • REST OF EUROPE.  Parcels sent to any European country have an extra cost, you will see this amount on your cart before checking out. These orders are expected to be delivered between 7 to 10 days.

 

RETURN POLICY. Items shipped by federicoantelo.com can be returned within 7 days of receipt of shipment. The piece must be sent back to us in its original packaging at the same conditions you have received it. Shipping fees are the responsibility of the customer.

 

ANY DOUBT?. We will be delighted to answer, and we will do it quickly. You can write to us at contacto@federicoantelo.com, through WhatsApp at +34 638 92 8340, or visit us at our Madrid store & studio.

Payment methods.

PayPal, credit card, or cash on delivery.

Choose the payment method that suits you best. If you do not find your preferred one among our options, just tell us and we will find a solution.

Free shipping.

Within peninsular Spain and Portugal.

Free shipping within peninsular Spain or Portugal. Other destinations are available at a little extra cost.

We are here.

Even through whatsApp.

You can text us directly at +34 638 928340, or you can get in touch through our contact page here.

A unique piece.

Specially made for you.

Both the printing and the sewing process are entirely handmade and produced in our studio. Read more about our delivery terms.

THINGS WE LIKE TO SHARE

013-REDES-2017

Concurso IED Madrid, Museo Thyssen-Bornemisza, Mercedes-Benz Fashion Week Madrid.

El IED Madrid, junto con el Museo Thyssen-Bornemisza y la Mercedes-Benz Fashion Week Madrid, han organizado un concurso con motivo de la exposición monográfica de Sonia Delaunay en la sede del Museo Thyssen de Madrid. El concurso convocaba a profesores y alumnos del IED, y premiaba la mejor propuesta de estampado inspirada en la obra …

POST-002

Hacia nuevos soportes. Agosto de 2017.

Una de las dificultades más grandes de mi trabajo radica en la necesidad recurrente de tener que explicarlo, o dicho en términos más actuales, de comunicarlo. Es tremendamente difícil y hasta contradictorio pretender delinear en pocas palabras, o en alguna imagen, una propuesta que surge de la intensión de expandir campos de acción estética no …

POST-THYSSEN-07

Colour by colour. Hand-printing process for the Thyssen-Bornemisza Museum gift shop in Madrid.

This video shows the hand-printing process, colour by colour. Once the fabric is finished, we produce the pieces that are available at the Thyssen-Bornemisza Museum gift shop in Madrid.

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 “The dialectic between design and experimentation, or planning and event, forms the basis on which this project is constructed.” Federico Antelo Granero

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